JOB SUMMARY
You will be a forward thinker who drives results, promoting and activating Heavenly Spa through innovative ideas and concepts whilst striving to ensure guest and associate satisfaction. You will be a strong Spa Leader with the ability to share your knowledge with our associates to ensure they are empowered to deliver the unique Heavenly Spa experience.
Your core responsibilities include but are not limited to
Experience managing a day spa in a luxury environment
Proven track record in achieving profit performance
Assists with achieving the operating budget through driving revenue and managing costs
Ensure the delivery of all Heavenly Spa services in alignment with brand standards
Coordinate spa reservations, reception desk, massage and locker room areas
Focuses on ensuring guest and associate satisfaction
Work with the marketing team to create brand awareness with the market
Ability to motivate, energise, inspire and empower your team to develop and provide exceptional guest experiences
Be the creator of enhancing our offerings/treatments
Strong communication skills, written and verbal with guests and team
A pleasant, endearing and engaging personality
Strong commitment to quality
Exemplary work ethic and reliability
Flexibility to work across 7 days.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.
Full time