Desktop Support Engineer - Net Covet

Provide technical assistance to the clients regarding any operating system issues.

Knows Outlook configuration, software and operating system installation, printer configuration and installation, laptop desktop hardware replacement, and driver installation

To support daily technical support activities for desktop, data, and server management

To set up and test desktop computer peripherals

Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance

Advising on software or hardware upgrades

Ensure all the desktop computer systems are working properly

Troubleshoot any problems regarding software and hardware computer support

Full time