Technical Support Engineer

Role: Onsite Support Technician

Location: Columbia, SC / Onsite

Key Competencies: (working / support knowledge of)

Windows and Mac OS support

Android\IOS mobile device support

Computer and networking hardware support

Strong Troubleshooting Skills

Audio Visual equipment including Polycom, Cisco, MS Surface Hub, and other presentation technologies

Experience in handling tickets within Ticket Management and Asset Management Systems, such as BMC Remedy / Client IT Service Manager / Service Now