Project Manager

Responsibilities:

Lead operational and growth initiatives from end-to-end, including gathering requirements and defining scope, schedule and resourcing for the technology team (e.g., IT Infrastructure Engineering, Desktop Support)

Ensure clear reporting of project status from project management team including: timelines, milestone tracking, budget status and issue identification to program management and stakeholders

Prioritize and escalate critical operational tasks, execute project work plans and revise as appropriate to meet changing needs and requirements

Work with program management to assess and define technology roadmaps with key deliverables and milestone dates

Maintain KPI dashboards related to program metrics via MS Power BI

Apply analytics and critical thinking to identify team inefficiencies and risk areas, and implement projects or processes to streamline and improve operations

Ensure project documents are complete, current, and stored appropriately

Top Must Have Skills:

Smartsheets

Experience managing traditional projects

Managing tickets, ensuring that show support requests

Managing rollouts of new software being released

Entertainment experience is not required, but nice to have

Environment is fast paced

MUST HAVE Bachelor’s degree with educational background in Computer Science, Computer Engineering, Electrical Engineering, Applied and Computational Math Sciences, Human Computer Interaction, Information Systems or related disciplines.

Qualifications:

3 to 7 years of experience in Technical Project Management, utilizing waterfall and agile methodology

4+ years of experience managing and developing teams to meet expectations for productivity, quality, and goal accomplishment

Experience with project management tools such as Smartsheet and familiar with Jira

Strong analytical and problem-solving skills

Experience in managing technical operations teams (i.e., IT hardware engineers & software developers)

Ability to work under pressure while managing multiple tasks and organizing work effectively

Good meeting facilitation skills and effective team player

Strong ability to develop and present business cases via PowerPoint or Keynote

Strong written and oral communications skills

Ability to create workflow drawings and process maps utilizing Visio

Nice to Have Skills:

Previous experience working in a Content Production environment

PMP certification a plus

Certified Scrummaster a plus