Regional Account Manager (BFSI/Indonesia Market)

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

POSITION OVERVIEW

The Regional Account Manager (RAM) with Jakarta, Indonesia will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.

PRIMARY RESPONSIBILITIES

Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services

Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service

Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities

Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams

Attain revenues goals per quarter allocation in line with BU goals

Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)

Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage

Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning

Communicate relevant information to stakeholders to facilitate decision making

Build and maintain client contacts and relationships by understanding client’s business and requirements

Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support

Lead and support any client meetings/calls

Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP

EXPERIENCE

Minimum 4 years of relevant Sales Experience and preferably few years in Security Industry.

Experience with BFSI clients will be highly desired.

Security Certification

Exposure to both End Customer Environments and Channels

Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise

Proven Account Management experience in commercial sector

Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets

Must have growth-oriented mindset and experience of working in the collaborative environment

Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level

Ability to network, create and build strong relationships senior executive relationships

Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language

#LI-ZA1

#LI-Hybrid

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.

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