Training Specialist

About the Client:

Started in 2013 by CEO Carmen Booth and Managing Director Jamie Booth with a vision to provide businesses from all around the world with their own full-time, first-rate offshore team in the Philippines.

Our smart tailored outsourcing and HR solutions deliver high-quality results with reduced operating costs for companies of all sizes across a wide range of industries.

Responsibilities:

Will formulate and conceptualize training modules based on the needs of the employees and the management

Will be responsible for managing the activities involved in the design, preparation, delivery, and need assessment of training and development programs for company managers and employees

Will help determine company needs for leadership development, succession planning, career management, interpersonal skills, and communication training

Will conduct New Employee Onboarding and Orientation for new hires as well as product training before endorsing them to operations

Will partner with and join other HR professionals to assess and implement organizational development programs, processes, and training initiatives to support organizational strategies

Will research the latest trends in training provided

Will evaluate employees’ improvement based on the training provided

Will develop methods for evaluation of program effectiveness

Will prepare program reports

Will perform other duties and/or special projects as necessary

Identify training needs and organize training interventions to meet quality standards

Secondary Responsibilities:

Evaluate employees through call listening, side-by-side, live monitoring

Will monitor trainee performance from training up to nesting, before endorsing them to operations

Requirements

Must have Fiber Optic internet with at least 25 Mbps bandwidth

Must have a backup desktop or laptop with the latest OS

Must be able to work from 8AM-5PM

Must be amenable to reporting to our Makati and BGC office as required

Benefits

WHAT WE OFFER:

Great Place to Work-Certified Company

Premium HMO

Holistic employee experience

Work-from-home and hybrid work setup

Rewards and incentives

Monthly engagement activities

Career advancement opportunities

Paid referral program