Customer Care Representative - On-site

Job Description

This position requires a highly capable administrative candidate with strong organizational skills and prior customer service, call center and scheduling experience. Responsibilities include high volume reservations via phone and email, scheduling and dispatching. Must be a highly skilled professional with articulate phone manner and strong computer capabilities and an attention to detail.

QUALIFICATIONS:

Must be able to multi task

Ability to articulate and communicate effectively with colleagues and clients

Results driven and solution oriented

Ability to make quick decisions based on task prioritization and deductive reasoning

Ability to proactively identify potential problems and escalate a situation

Strong written and verbal communication skills

Ability to work as part of a team or individuallyCompany Description

ECS Transportation Group is based in Carrollton and is a full-service worldwide ground transportation company that has been around for over 20 years and founded on the belief that our client's time is their most important commodity.

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