HR Services Associate

Who are we?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

HR Services Associate

Job Summary

We are looking for HR Services Associate to be part of our regional HR team. This role will be primarily responsible for executing HR processes and services, data management in HRIS (Workday), partner with payroll team for employee movement data, benefits operations, vendor management, supporting audit, local statutory requirement and other operational assistance where needed.

Responsibilities

Support the APAC Benefits, Rewards, Payroll operations team to achieve operational excellence

Handle and resolve Rewards and Payroll related escalations

Responsible for the knowledge base and HR Systems navigation to resolve employee and manager queries including Workday and HR library

Ensure high-quality standards for all activities, initiatives, and tasks within the designated functional area of responsibility

Adhere to all service level agreements (SLAs) established by the HR functional team. Appropriately documents case details and relevant information in the case management system

Coordinate in between different HR operational team to ensures and maintains data quality of employees’ information in HRIS (Workday) and ServiceNow

Address operation issues and provides regular feedback to team members

Perform various type of reporting

Understands and follows compliance requirements for SOX, Employee Data Governance and other policy requirements

Participate in global projects and provide support to translation validation as needed

Qualifications

3+ years working experience in human resources operations

Experience in HRIS data maintenance. Knowledge of Workday is preferred

Good understanding of HR payroll process

Must exhibit strong security and confidentiality practices

Proactive, meticulous and committed

Good team player and able to work with staff at all levels

Proficient in Japanese is required as this role will communicate with Japanese speaking employees and vendors

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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