Sales Manager

POSITION SUMMARY

The Quality Assurance Associate works under the guidance of the Director of Quality Assurance in completing customer surveys and documentation, as well as performing laboratory functions consisting of the collection, sampling and testing of products using aseptic techniques; assurance on maintaining process control and product safety. This position operates within FDA, FSMA and Global Food Safety Initiative (GFSI) requirements defining food safety standards for the safe production of food in the plant and offices i.e. within the standards of defined risk levels by area.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to satisfactorily perform each essential function. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

Overall Functions

1. Cross train in all QA functions in order to provide coverage of QA positions in the event of absences.

2. Perform QA functions as needed, including FSMA and SQF related tasks and assisting with lab testing.

3. Perform regularly scheduled audits of facility, documenting any GMP violations and safety issues (product and personnel) and appropriately communicating the findings in a timely manner.

4. Research scientific and regulatory material to aid in answering customer questions, sustaining the departmental knowledge base and troubleshooting issues.

5. Entering of finished product COA information and the releasing of finished products in Adage.

6. Generate specialty COAs to comply with customer requests and EU Certification for international shipments.

7. Participate on teams within the organization related to safety, sustainability, efficiency/productivity, Six Sigma, 5-S, organic suitability, sanitation/environmental, organoleptic, etc.

Laboratory and Materials Functions

1. Maintain and update raw material, finished product and certifications in cloud-based software.

2. Receive raw materials, including entering and releasing the ingredients in Adage after checking for adherence to specifications and certifications (such as Kosher, Halal, EU status, Organic, RSPO, etc.).

3. Collect and sample raw material(s) and/or send to an outside laboratory for additional sampling.

4. Test for titratable acidity, moisture, fat, salt, pH, sodium, bulk density, organoleptic, etc. on wet and dry blended products throughout the day. Provide packing approval to operators based upon test results.

5. Visually inspect finished product samples and prepare samples to be sent out for microbiological analysis.

6. Label and log all retained samples.

Customer Response Functions

1. Assist in receiving requests for information from the “Customer Information Requests” email.

2. Complete and compile all documents requested.

3. Route completed requests to customers/distributors.

4. Maintain the current standard of a five (5) business day “turn-around” on all requests.

5. Issue reports regarding customer requests for management.

POSITION QUALIFICATIONS

Competency Statement(s)

• Communication, Oral - Ability to communicate effectively with others using the spoken word.

• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

• Communication, Written - Ability to communicate in writing clearly and concisely.

• Accountability - Ability to accept responsibility and account for his/her actions.

• Commitment â Ability to work within companyâ s policies of customer satisfaction and teamwork within a collaborative environment.

• Ability to be flexible to changing priorities and to work on multiple tasks.

• Comprehensive reading skills in the English language.

temp to hire,

6:30am - 2:30pm

$16/hr