Cluster Business Manager - Sales

Responsibilities & Key Deliverables

The CBM-S exists to deliver thru his Area Sales Managers (ASM), (a) Targeted Market Share and Volumes (b) Customer Satisfaction and (c) Revenue for the Company and profitability for the Dealers. Execute SCV Strategy for the Region to ensure a concrete path towards achievement of the targeted volume and market share. Identify Model-wise and Geography-wise opportunities in the cluster through customer segmentation . Create cluster level strategy for the specific cluster and get it reviewed and signed off from the Regional Business Head (RBH) Execute the micro-level strategy through the TSMs. Along with the RBH, assign Targets for each Model to TSMs based on the potential of their geographies and the strategy . Ensure Customer satisfaction through the adherence of proper sales process. Drive the finances of the cluster through development of alternate financiers, promotion of finance option purchased from dealership, sale of accessories and shield through showroom etc. Ensure manpower adequacy and quality in the dealerships . Accompany TSMs to coach them on-the-job to develop their capability - review the Enquiry/ Booking/ Retail Pipeline for the dealerships. Appoint and liaise with Local Marketing Agencies to conduct Company-funded Activities across Cluster-geography. Maintain good connect with Regional Sales Managers of Key Financiers for CV-Finance and large Brokers of Used Commercial Vehicles

Preferred Industries

Marketing & Comm

Advertising/Marketin

Education Qualification

MBA; Bachelors of Technology; Bachelor of Engineering

General Experience

Must have 6-10 years of experience in Sales and Marketing for Manufacturing/ Engineering Industry (Preferably, Automobile Industry

Critical Experience

Mahindra Leadership Competencies

Strategic Business Orientation_Business Perspective

Strategic Business Orientation_Anticipating and Leveraging Business Opportunities

Strategic Business Orientation_Strategic Foresight

Strategic Business Orientation_Global mind-set

Leadership through Sustainability_Strategize around,Sustainability Drivers

Leadership through Sustainability_Frugal mind set

Leadership through Sustainability_Stakeholder focus

Leadership through Sustainability_Triple Bottom Line Sensitivity

Customer Focus_Customer Sensitivity

Customer Focus_Customer Delight

Customer Focus_Service Orientation

Innovation Led Transformation _Idea Orientation

Innovation Led Transformation _Change catalyst

Innovation Led Transformation _Risk Taking with Responsibility

Result Orientation with Execution Excellence_Effective Project Management

Result Orientation with Execution Excellence_Passion for Quality

Result Orientation with Execution Excellence_Accountability for results

Result Orientation with Execution Excellence_Agility with discipline

Leveraging Human Capital_Exponential synergy

Leveraging Human Capital_Team development

Leveraging Human Capital_Entrepreneurial engagement

Leveraging Human Capital_Appreciating diversity

Weaving Passion and Energy at Work_Being Passionate about work

Weaving Passion and Energy at Work_Working without Barriers

Weaving Passion and Energy at Work_Blending Fun with work

Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

Analytical Thinking

Capability Building

Consultative Selling

Service Orientation

Customer Sensitivity

Relationship Management

Dealer Management

Market Intelligence

Industry Analysis

Regulatory Compliance

Lead Generation

Enquiry Management

Channel Development

Manpower Management

Market Share Analysis

Customer Segmentation

Sales Process

Financial Planning

Coaching

Liasoning

Marketing

System Generated Secondary Skills

Financial Management

Interpersonal Skills

Market Acumen

Negotiation

People Management

Performance Management

Sales Planning

Territory Coverage Optimization