Job Description
WIXOM
Please complete the DISC assessment.
Responsibilities
Schedule service calls for customers and field teams
Communicate with customers and field teams about service details and special requests
Prepare digital documents for dispatch
Monitor service calls and arrival times
Record customer complaints and service tech notes
Plan and adjust service calls when necessary
Qualifications
High school diploma or GED required
1+ years of experience as a service dispatcher is preferred but not required, will train the right candidate
Experience working in a customer-oriented atmosphere
Experience working with people under stressful and dynamic conditions
Exceptional communication skills, customer service oriented, well organized, and strong interpersonal communication ability
Company Description
Welcome to Quality Freight Logistics (QFL), an industry-leading provider of unique supply chain solutions that deliver beyond client expectations. Driven by our core values of ambition, accountability, responsiveness, reputation, and consistency, we aim to revolutionize the logistics sector. Our state-of-the-art Dispatch and Tracking Protocol ensures we can supply equipment anytime, anywhere. With a strong commitment to sustainability, we offer an engaging and rewarding work environment for our associates, promoting their long-term career growth. Join us at QFL, where we don't just wait for opportunities, we create them! I! If this sounds like a company you would love to be a part of please apply here!