HHS - Security Assistant I (DCS)

Job Description

HHS - Security Assistant I

Protection Strategies Inc.

About Us:

Do you want to make a difference? Do you want to join a diverse team supporting a unifying mission? PSI is always looking to enhance its staff with professional, talented individuals.

PSI is willing to sponsor candidates for Top Secret Clearance (for specific jobs that require it)

Culture

PSI's success is driven by our motto "People First, Mission Always." We put people first, and this starts with our team members. We treat everyone on our diverse team with respect, and we work hard to ensure everyone's success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent in the industry.

Missions

Together with our federal partners, PSI is engaged in protecting critical assets by investigating and adjudicating personnel for secure and sensitive programs, protecting the resiliency of the Nation's essential infrastructure, and supporting the safe placement of unaccompanied refugee minors. We support the mission of our customers through trusted partnerships and by creating tailored solutions that meet their needs and overcome the challenges created by the ever-evolving landscape.

Workforce Diversity

PSI has achieved and maintains one of the most diverse workforces in the country. 56% of our workforce is ethnically diverse and 53% of our workforce are women. This extends to our leadership team as well. 56% of our leadership team is ethnically diverse and 50% of our leadership team are women. At PSI, we do not talk about doing the right thing, we just do it.

About the role:

Responsible for processing background check requests for potential sponsors of unaccompanied children. They receive background check requests (both fingerprint and child abuse and neglect), work with respective federal or state agencies to compile existing information. Coordination of the delivery of that information to the Administration for Children and Families (ACF) or ACF designee. They do not participate in adjudication or evaluation of the information they receive, and do not make security recommendations based on this information. All Case Management Specialists, are responsible for timely email request responses and coordination, as well as evaluating various database searches for potential sponsor information.

There are two primary areas that will they work in:

Sponsor Checks

Child Abuse and Neglect Checks

Sponsor Checks focus primarily on matching received request paperwork with Special Agency

Check (SAC) results received from OPM (Office of Personnel Management), and then opening, processing, and closing cases in an Office of Security and Strategic Information (OSSI) electronic database. There is considerable follow up with OPM, ACF personnel, and ACF designees.

Child Abuse and Neglect Checks (CA/N) focus primarily on receiving requests and coordinating with state child protective services to receive CA/N records for potential sponsors.

There is considerable follow up with OPM, ACF personnel, and ACF designees.

Responsibilities:

Coordinate Sponsor Checks and/or Child Abuse and Neglect Checks on potential sponsors of Unaccompanied Children via already existent OSSI-established procedures

Interface with the respective Federal and State-level Criminal History and/or Child Protective Services agencies throughout the U.S., ACF personnel and designees, and other OSSI staff, as well as OSSI customers

Produce graphical and written reports on findings and statistics

Present OSSI/DCS procedures in a classroom setting, via conference call or web demonstration to DCS customers, ACF personnel or designees, and other federal partners.

This position will require less than 5% out of state travel a year to provide or participate in care provider site visits and state agency visits to provide training presentations or other assistance as needed.

Overcome obstacles and accomplish the mission of obtaining timely, accurate child abuse and neglect checks on sponsor applicants of Unaccompanied Children.

Customer-friendly service skills - especially in communication to overcoming obstacles.

Prepare technical reports summarizing investigative findings

Manage large amounts of information

Conduct necessary research on policies and procedures regarding state Child Protective

Services Checks - Child Abuse and Neglect Checks as appropriate

Receive and prepare written responses and/or processes requests for information

Preference for familiarity with Spanish and/or willing to learn.

Sensitive to other cultures and ethnic groups.

Motivated, self-starter, able to work independently with limited supervision, and overcome obstacles.

Processing Cases:

Handling case submissions via email, fax, online database, and traditional mail.

Closing Cases:

Playing a crucial role in the case closure process.

Document Management:

Printing and organizing cases, ensuring proper filing and storage.

Correction Assistance:

Assisting the SCM with any necessary corrections required for case submissions.

Letterhead Creation:

Drafting and preparing letterheads for the respective State in accordance with established guidelines.

Sponsor Field print Updates.

Qualifications/Requirements:

Education at the High School level and/or equal work experience

Must be a U.S. citizen

Must be willing to travel 5%

Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)

Company Benefits/Perks:

Medical

HSA + HRA

Goodrx

Telemedicine

Dental Benefits

Vision Benefits

Basic and Voluntary Life and Ad&D

Disability Products

Employee Assistance Program

401(K) Retirement Plan

Commuter Benefits

Financial Advisor

Tuition Assistance

EEO Statement:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.