Associate Director of Account Management

Job Description

Job Title: Associate Director, Account Management

Location-Type: Boston, MA Onsite 2-4x a month

Start Date Is: ASAP

Duration: FTE Permanent

Compensation Range: $120-145K

Job Description:

Must Haves

7+ years of performance marketing experience

Agency experience

Direct People Management experience This role will have 2 SR Manager direct reports, who each have 3-4 Account Managers reporting to them

Hands-on managing 2-3 Client accounts + oversight of Direct Reports accounts

Need operator experience hands-on, in-platform experience launching campaigns, building strategy, QA decks for the team.

Can be an operator in the following 3 areas:

(Priority) Paid Search/Social Google Analytics, Google Ads, Facebook, Amazon, etc

Email Automation: SFDC, Marketo, Hubspot, Eloqua, etc

CMS WordPress, Drupal, Sitecore, etc

Utilization, ability to prioritize work based on ROI, Request Volume, etc

Experience working and assigned tasks through a PM role

Experience working with Enterprise, large & complex clients, ok to have a mix of client size

Ability to work in a hands-on, fast-paced agency, nimble, able to pivot and not too siloed in one focus area

Soft Skills: Polished, high EQ, can read a room. Good communicator, confident, strong ability to build rapport, lead conversations, client retention, long-term career stability, a mix of strategic while still being tactical. Hungry and action-oriented

Like to Haves

B2B experience

E-commerce experience

Industry

Agency experience

Team Structure

Report to Director

2 Direct reports, with an additional 8 under them, overseeing a team of 10

Working cross-functionally with internal teams

Work and manage clients directly

Benefits Overview:

Healthcare Coverage

Medical Insurance

Dental Insurance

Vision Insurance

Virtual Access to Doctors and Therapists

401k with 4% employer match

PTO

Personal Learning & Professional Development

Life Insurance, Short Term Disability & Parental Leave

Commuter Benefits

Performance Review and Career Progression