Front and Back Office Medical Assistant

Job Description

JOB HIGHLIGHTS:

- Candidate must be adaptable and flexible to a changing work flow - this is what this position entails!

- Candidate will work for Children's Medical Associates - a pediatric practice but from time to time may be required to work with adult patients at Horizon Medical Associates - an adult, primary care practice.

- Candidate must be registered or certified.

- The chosen candidate will receive a few weeks of training for the position.

JOB DUTIES AND RESPONSIBILITES:

Receive visitors or patients, ascertain their needs, and direct them accordingly.

Answer phone in a cordial & professional manner and schedule appointments, screen patient calls to physician; handle all that do not require a physician.

Prepare office computer, waiting room and patient bathroom each morning.

Reschedule appointments as needed and monitor patient flow daily.

Review sign-in sheet on a daily basis for changes in address, telephone number and update as needed..

Take and record blood pressure, temperature, height, weight, etc.

Escort patients to exam rooms.

Meet with pharmaceutical company representatives and organize handling of medication samples.

Perform lab work, draw blood and if necessary make appts for diagnostic tests to be performed off site; educate patients about procedure and necessary preparation for them.

Help physician with examinations (rectal, breast, pelvic), diagnostic (EKGs), injectable meds and treatment procedures.

Call patients to relay advice and instructions from physician.

Maintain medication and medical supply inventory.

Maintain medical equipment.

Insure that instruments, supplies, and equipment are clean and ready.

Properly dispose of contaminated and disposable items.

Perform other tasks at the request of the physician and/or office manager.

REQUIREMENTS:

Medical Assistant Certification

1-2 yrs of both front and back office experience preferred

Must know how to draw blood and administer injectable meds

Must have excellent writing and verbal skills

Ability to be a team player and maintain professionalism with co-workers and patients

Must create a comfortable, receptive environment for patients, acknowledging their complaints.

Must be able to firmly but politely enforce the office policies.

Must be adaptable and flexible to a changing work flow!

MUST BE PUNCTUAL and respect time by giving early notice when your absence may affect the practice’s business.

Must be receptive to constructive criticism

Must be truthful and honest! The physician acting on your inaccurate info can result in patient harm/death.

Must be proactive and have a sense of urgency