Onsite Account Manager

Job Description

The position of an Onsite Account Manager is a highly trustworthy position responsible for providing direct oversight to the performance of work as defined by the individual contract requirements.

Responsibilities

Achieve high levels of customer satisfaction

Measure and report the effectiveness of warehousing activities and employee performance

Communicate job expectations and coach employees

Maintain effective communication with the Customer (Point of Contact), with Human Resources staff and with Contract Manager.

Interface with customers to answer questions or solve problems

Keep log of active employee rosters

Identify areas of improvement and establish innovative or adjust existing work procedures and practices

Qualifications

Proven work experience as a Warehouse On-site Account Manager

Highly effective supervisory skills and techniques

Knowledge of warehouse software packages and MS Office proficiency

Ability to input, retrieve and analyze data

Hands-on commitment to getting the job done

Excellent communication and interpersonal skills

Strong organizational and time management skills