Job Summary: The Unit Manager will manage all aspects of their unit such as customer satisfaction, Admission/discharge protocols, and coordinate care delivery across the interdisciplinary team. The Unit Manager coordinates, manages, evaluates, and is accountable for 24-hour resident care activities, nursing personnel, and operations on designated unit and assures the safety of residents.
Essential Functions and Responsibilities:
Enforces organizational policies and ensures standards of care are maintained
Evaluates residents’ status and unit operations at beginning of shift and ensures staffing levels are appropriate
Plans and delegates assignments to nursing staff
Conducts frequent rounds on unit to evaluate resident condition and staff performance
Oversees direct care activities to assure that practices are consistent with evidenced based practice and facility standards
Assures that physician orders are current, appropriate, transcribed, and carried out
Assures documentation is accurate and complete
Monitors equipment/supply use for cost control
In conjunction with Social Service, ensures that families are advised of changes in the resident’s condition, Incidents/accidents, or other significant developments as indicated
Participates in admissions, transfers, and discharges as needed
Participates in the development and delivery of resident care plans
Reviews and helps manage pharmacy issues such as effective drug utilization and cost management
Works with therapy department in an effort to facilitate productive interaction between nursing, restorative, and therapy staff
Conducts unit meetings with nursing staff and communicates information and changes in policies or procedures
Coordinates that discharge planning begins at admission and is appropriate for resident needs
Attends orientation and in-service as well as direct staff to attend as required by facility policy or state and federal regulation
Utilizes the quality indicators and quality measures when available in conjunction with facility management to develop a plan of action to improve resident care delivery
Conducts root cause analysis of quality indicators that deviate from acceptable standards; identifies patterns and trends; develop plan to achieve desired standards
Participates in facility committees or the review of minutes of assigned committees that oversee specific resident care issues such as Care Plans, Fall Committee, Admission meetings, CQI, Resident “ at risk” meetings
Maintains notes and other pertinent records pertaining to employee performance; conducts staff performance appraisals, counseling, or discipline as appropriate
Participates in the hiring and orientation of new staff
Conducts environmental rounds and identifies and reports environmental conditions that are issues or present a risk to staff or residents
Monitors and evaluates infection control practices in collaboration with facility infection control coordinator
Collaborates with ancillary services for efficient, timely, and accurate delivery of service (laboratory, pharmacy, hospice, diagnostic)
Assures resident rights are protected and that resident are free from abuse and neglect
Maintains open communication regarding unit staff or care delivery with Director of Nursing
Establish and promote a positive relationship with facility staff, independent physician practitioners, and area hospitals
Assists families in understanding facility’s policies and procedures
Actively participates in state recertification process or other regulatory activity
Assists with clinical emergencies, including cardiopulmonary resuscitation
Provides direct care as needed
Identifies and assures staff development needs of unit staff and provides instruction as needed
Performs duties assigned within scope of practice as outline by the Florida Board of Nursing
As directed, acts in the capacity of the Director of Nursing in their absence.
Takes on call rotations or after hours calls.
Assures the safety of residents at all times.
Other Functions and Responsibilities:
Other duties as requested or assigned.
Working Conditions:
Usually works indoors but may have to work outside during outside events and parties.
May have to get into awkward positions or work in cramped spaces.
May be exposed to loud noises or sounds that are distracting.
May be exposed to diseases or infections from contact with residents or other staff members.
Often exposed to contaminants.
May sometimes need to wear safety gear such as gloves and or masks.
May have to handle hazardous waste in accordance with infections control procedures.
Scheduled hours may vary based on facility needs.
Educational, Physical, and Other Requirements:
Must demonstrate clinical assessment skills at the level necessary to meet the job requirements.
Must be a licensed RN in good standing in the state of Florida.
Employee must be able to perform the essential functions of the position with or without reasonable accommodations, Physical requirements may include frequent use of hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee may be required to lift, stand, walk, sit, climb or balance, stoop, kneel, crouch or crawl and smell. Vision abilities may require close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to lift and/or move up to 30 pounds, and occasionally up to 50 pounds.
For the safety and security of our residents and employees must be able to read, write, and verbally communicate in English, which is the most universally used language of our residents and employee population.
Must be capable of maintaining regular attendance
Must meet all local health regulations and post offer physical exam.
Current CPR certification
Customer/Guest Relations & Communications:
Must maintain a professional, respectful, friendly demeanor with all residents, family members, guests, and staff at all times.