Outdoor Deck Lead

MIDTOWN ROCHESTER is looking for a Seasonal Outdoor Deck Lead to add to our first-class organization. The Deck Lead will be responsible for enhancing the guest experience and ensuring a safe and enjoyable environment for members and at the Midtown Athletic Club pool and outdoor areas.

This is a seasonal position that requires working Friday, Saturday and Sunday, as well as, summer holidays. This position is from May until Labor Day. This seasonal part-time Rochester, NY based position pays $17.00 per hour.

The Position

Our Deck Lead creates positive lasting impressions by providing enthusiastic greetings and warm assistance. Whether making sure the pool and tennis decks are clean and comfortable or helping a guest navigate their way around the pool deck, they play an important role by exceeding service expectations and providing a sense of belonging.

To join our team, you must be able to:

Be on your feet for up to 8 hours

Work outdoors in heat for up to 8 hours

Lift over 50lbs

Control crowds

Enforce club policies and procedures

Our Deck Leads:

Have a minimum of 2 years supervisory experience

Have great personalities that naturally connect with a wide variety of people

Demonstrate strong customer service skills and enjoy serving others

Have the ability to work gracefully and quickly under pressure

Possess a keen memory and delightful sense of humor

Work well in a collaborative team environment

Are highly organized and efficient

Have excellent communication skills

Answer queries regarding club services and facilities

Maintain cleanliness of deck areas to contribute to an exceptional facility experience

Welcome individuals who enter the club in a warm and pleasant manner

Work closely with the Hospitality Manager

Supervise Deck Hosts, assist in call-offs and schedule changes, various admin tasks and other duties assigned by the Hospitality Manager

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

MIDTOWN is an Equal Opportunity Employer.

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