Store Shift Manager

Overview:

The key goal of the Shift Leader at QuickChek is to ensure the smooth operation of a shift, complete assigned tasks, and demonstrate Total Customer Dedication (TCD). The Shift Leader motivates and supports fellow Team Members in being productive while the store leadership is offsite. Shift Leaders are responsible for both Team Member and customer safety and for ensuring that QuickChek is always A Great Place to Work and A Great Place to Shop. As the leader-in-charge, the individual is responsible for maintaining store standards, ensuring all safety and operating procedures are adhered to, and modeling a positive store culture for Team Members and customer while providing a great customer experience. Shift Leaders must be able to delegate tasks, stay-up-to-date on policies and procedures, and follow proper steps for food preparation, vendor check-in, loss prevention, cash handling, timekeeping, payroll, and sanitation.

Responsibilities:

Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner

Keep fuel products in stock and set to planogram

Maintain a clean, clutter-free Fuel Area at all times

Sweep and clean, as necessary

Ensure all equipment is operational and call for service when necessary

Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met

Ensure all displays are to standard and signage is correct

Keep up-to-date on new policies and procedures

Attend all mandatory/scheduled store meetings

Train new Team Members, as needed

Assigns tasks to Team Members and ensures the work is completed

Check in fuel deliveries, as required

Properly operates the cash register and gets change for Fuel Team Members, as needed

Handles customer complaints

Completes all required shift reports and achieves shift objectives

Communicate any questions, concerns, or issues to the Fuel Leader timely

Practice Loss Prevention policies

Qualifications:

Completion of required training programs and learning activities

Personal behaviors must align with QuickChek’s values

Must have reliable transportation to and from work

Ability to maintain QuickChek grooming and hygiene standards

Ability to perform basic math calculations

Ability to speak, read, write, and understand basic English

Must be alert and attentive; impairment for any reason is not permitted

Physical Requirements:

Stand - Continuously

Bend/Squat/Twist – Frequently

Reaching – Frequently

Work in cold environment – Occasionally

LiftingUp to 10lbs – Continuously

Up to 25lbs – Frequently

Up to 50lbs – Rarely

Push/pull 40lbs – Occasionally

Walk – Continuously

Stoop/Kneel/Crouch – Occasionally

Grasp/Pinch/Grip - Frequently

Compensation Disclosure Statement:

QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. The listed range is specific to the base hourly rate or annual salary and does not include additional benefits, perks, or bonus eligibility (when applicable) comprising the total benefits package.

Permanent