Housekeeping Assistant - Embassy Suites

Job Description

Embassy Suites is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!

* Shifts: 1st

* Wage: $14/hour PLUS an additional $2.00/hour for all hours worked on weekends (Friday at 3:00 pm until Sunday at 11:59 pm)

* Position can be used as a paid internship

Benefits Include:

Hotel and restaurant discounts

Earned Paid Time Off for ALL Team Members

Insurance (health, vision, dental, life) for full time Team Members

Flexible schedules (dependent on position)

8 hours of paid volunteer time per year (must be accredited)

Advancement opportunities

100% paid maternity/paternity or adoption leave for those who qualify for FMLA

Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions:

Report to work in uniform presented professionally, neat, and clean

Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued

Anticipate and meet the needs and expectations of our guests, then go one step further

Communicate regularly with the Supervisors to ensure they know of any linen shortages or laundry backups

Stock and store clean linens in the appropriate areas of the laundry room and storage rooms

Assist in removing linen and trash from guest rooms

Remove all trash from hotel floor landings and take out to trash compactor regularly

Take dirty linen to laundry and sort appropriately

Run clean linen and supplies to storage on floors and housekeepers as needed

Ensure that enough linen is available to start the next day’s housekeeping shift

Keep the laundry room and storage rooms clean and stocked with all necessary supplies

Report any maintenance issues to Supervisor

Report all lost and found items to Supervisor

Ensure that all standards set by Suburban Inns and Hilton are being followed at all times

Deliver items to guest rooms as requested by the front desk

Assist in cleaning of rooms as needed including making beds

Assist with folding laundry as needed

Keep all hallways, public areas and closets clean, neat and vacuumed

Assist with quarterly linen inventory

Assist with emptying carts

Assist with stocking housekeeping carts

Make beds as needed to assist housekeeping department

Receive housekeeping orders and put away in appropriate places

Perform janitorial duties as assigned by management

Maintain a positive attitude throughout the shift, and keep Team Member morale high

Follow all Suburban Inns Processes

Exhibit regular and recurrent attendance records

Other duties as requested by management

Position Requirements:

Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills

Formal Education and Job-Related Experience: None

License, Registration, and/or Certification Required: None

Uniform and Appearance:

Uniform and Appearance Guidelines: Uniform shirt and name tag provided. Suburban Inns approved black slacks or Dockers (no yoga-style) and black, close-toed, non-slip shoes are the responsibility of the Team Member.

Appearance: Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well-groomed. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position’s supervisor.

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