Vietnamese Customer Service Representative

Details and Benefits:

Located in Makati, Philippines

5 days work/ week, 10 hours/ day (including break time)

27 days Annual Leaves

15 days Sick Leaves

Accommodation provided (optional)

Health Insurance

Life Insurance

Annual performance bonus and salary increase (performance based)

Working Visa (9g) is processed and shouldered by company

Air ticket coming to the Philippines will be reimbursed to successful candidate who is currently residing in home country

Job Descriptions:

Answering customer’s questions via phone and/or live chat

Maintaining and updating customers’ accounts

Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customers

Collecting and analyzing customer’s feedback for service improvement

Requirements:

Must be able to speak, read and write in Vietnamese

Preferably with at least 1-2 years Customer Service experience

Must be willing to work on shifting schedule

Must be willing to work in Makati, Philippines

Summary of role requirements:

Flexible hours available

No experience required for this role

Work visa can be provided for this role

Expected salary: 80,000 - 95,000 per month

Full time