Game Room Technician

Work location:GS Mississauga ON

City:Mississauga

What you will do:

Player One Amusement Group has a part-time, fixed-term contract opening for the position of Game Room Technician, reporting to the Ontario South Regional Manager. This position is based at Sherkston Shores Funplex - 490 Empire Rd, Sherkston, ON

Player One Amusement Group employs over 400 people in 21 offices throughout Canada and the United States. One of North America's leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centres, restaurants, arcades, shopping centres and waterparks.

The Game Room Technician is responsible for the daily operations and service of the Funplex Entertainment Facility at Sherkston Shores. This role focuses on guest service issues, game-related troubleshooting, filling of merchandise and maintenance.

You will be expected to work a variable schedule which includes days, evenings, nights, weekends and holidays (Monday to Sunday).

Key Areas of Responsibilities:

General maintenance on all entertainment equipment (includes but not limited to: replace components, test equipment, cleaning, preparation, ensure repairs are done in a cost-effective manner, maintain and update parts kit, stock and replenishment of pricing and receiving inventory).

Technical experience considered an asset

Provide exceptional Customer Service experience for all guests

Address and resolve guest concerns

Assist in maintaining the presentation and working condition of the Entertainment Room Equipment

Assist in maintaining stock levels of supplies for all game locations and game areas

Ensure the Entertainment Room exceeds the functional/cleanliness standards

Adhere and ensure the gaming staff meets compliance with all relevant Policies and Procedures for Health and Safety

Communicate effectively with supervisors, onsite management, and P1AG management

Ensure daily, weekly, and monthly checklists and inspections are up to date according to internal and external requirements

Record all billing appropriately to ensure remittance from location

Stock counters as needed to provide ultimate guest experience

Ensure that the facility consistently meets standards throughout daily operations. This includes ensuring that all stations are fully equipped at the beginning and end of shifts/cross over shifts

Consistent communication with P1AG management and representatives

Minimum Requirements:

Some mechanical troubleshooting knowledge required (must be mechanically inclined)

Strong verbal communication skills

Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required

Ability to work under pressure while complying with all relevant legislation

Experience with point-of-sale systems

Energetic and enthusiastic personality

Self-motivated

Experience with monitoring and controlling inventory is a plus

Position Expectations:

Strong work ethic, punctual

Adhere to standards, policies and procedures

Maintain general cleanliness of game room and surrounding area

Solid customer service skills with both internal and external customers

Ability to stand for extended periods of time

While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of P1AG’s standard recruitment process, suitable candidate(s) may be required to undergo pre-employment screening as a condition of employment or promotion.

No Agency Calls Please

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at or via email at .

While we appreciate all interest, only those candidates selected for an interview will be contacted.

JR-104959