Dental Office Administration/Receptionist

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

While experience is a bonus, it is not a requirement. We are willing to train the right applicant.

The ideal candidate for this position will have excellent interpersonal skills, be able to communicate with the public in a warm + friendly manner, and be hard-working and a motivated self-starter. In this position, the successful candidate will be the voice of and face of our clinic, as the first person to greet our patients. Our goal at Whitehorse Dental is to provide a positive experience for all of our patients, from start to finish, so the successful applicant will be paramount in this endeavor.

Our hours of operation are from 8:00am - 5:00pm, Monday to Friday. The successful candidate must be able to work 8 hours, 5 days a week, for the closing shift (9:00am-5:00pm).

Tasks:

Schedule appointments using PracticeX dental software

Check-out patients and receive payment from them

Submit insurance claims and submit preauthorization for treatment forms for patients

Assist patients in maintaining their regular appointments (annual exam, professional teeth cleaning, planned treatment).

Shipping/Receiving laboratory cases

Communicating with visiting dental specialists' offices for patient referrals

Maintain patient confidentiality

Ensure reception and waiting areas are clean and welcoming at all times

Preparing day-end balance sheet

Benefits

We also offer dental services to all employees and their families for all dental treatments (specialists not included). In addition, extended healthcare benefits are available after probationary period has passed.

Additional Application Instructions

Interested applicants are asked to please email a cover letter and resume.