Employee Benefits Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Manager to join our growing team in Albuquerque, New Mexico.

WHAT YOU’LL DO:

Establish, develop and sustain professional relations with internal staff, carriers and clients

Service the designated book of business as it relates to marketing, claims, administration and sales.

Respond to client questions and maintain appropriate correspondence files.

Meet department guidelines for client retention. Make good and timely decisions that propel our company forward.

Responsible for the day-to-day account management of client accounts.

Advise and direct clients on claims issues, administration, benefit plans and federal/state laws such as: COBRA, HIPAA, FMLA, ERISA etc.

Assist with the implementation of benefit plan renewals, benefit changes, new plans and/or new lines of coverage.

Coordinate with vendors and carriers to confirm dates and times for enrollment meeting and enrollment materials.

Assist with off site client meetings, employee communication meetings, enrollment meetings and benefit/wellness fairs.

Assist AE with client presentations

Provide timely updates to client and carriers requests.

Complete all required forms required by Quality Control.

Adhere to QC policy and procedures.

Perform required functions within the Agency Management System

Sets the lead in the Account Management department by example in strong solutions using speed and agility for customer service.

Consistently achieve results, even under tough circumstances.

WHAT YOU’LL NEED:

2+ years experience in Employee Benefits, required

Current Life & Health License, required

Proficient in Microsoft Office required

Experience with data analysis

Excellent customer service and interpersonal skills

WHAT WE OFFER:

Excellent growth and advancement opportunities

Competitive pay based on experience

Paid time off

Generous benefits package: health, dental, vision, 401(k), etc.

Employee Stock Purchase Plan

#LI - KM1

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

R24_0000001354