Senior Solutions Advisor - Db2 Tools and z/OS

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Solutions Advisor will provide advanced technical support in the field for DB2 Tools for z/OS. The Advisor will represent the customers’ needs to the development team to ensure development roadmaps support clients’ needs. Serves as the lab advocate to ensure the customer’s expectations are set correctly related to technical issues on the software. Assists sales in presenting and demonstrating these products and/or solutions to customers and support/drive POCs and POTs as well as providing deployment support and education as needed.

Essential Duties and Responsibilities:

Advanced technical knowledge of Rocket products within a lab, including new releases, new products and interfaces

Proven track record of partnering well across multiple functions and disciplines

Understand and articulate complex business problem(s) customers are trying to solve for, to identify the right technology to bring forward to the customer

Present and deliver highly technical product training

Interact with lab and product support to research and respond to detailed questions from prospective and current customers

Deliver proof of concept and proof of technologies to customers

Ensure that clients’ needs have been met and that product/solution is fully functioning according to specifications

Share customer feedback to product management in a variety of customer environments

Identify opportunities for additional customer technology enhancements through understanding of mainframe solutions

Deliver services that allow for successful proof of concept and post-sales deployment

Guide client in the set-up and configuration of mainframe solutions and train customers in administration and use of those products

Convey technical details to technical and non-technical audiences

Act as the product expert for all audience levels within a lab

Manage multiple projects simultaneously from start to finish

Handle objectives professionally, answers questions quickly and coherently, deals with challenges assertively and persuasively

Mentors junior LSE and SE team members

Required Qualifications:

8+ years of relevant experience

Advanced technical knowledge of DB2 for z/OS utilities and the concepts of database administration, backup and recovery, data maintenance, and DB2 for z/OS application performance

Previous consulting experience preferred

Previous technical software sales experience preferred

Knowledge of Python preferred

Proven critical thinking, analytical and troubleshooting skills

Strong interpersonal, relationship management, and communications skills

Time management skills

Self-motivated, and disciplined to work remotely with limited supervision

Strong work ethic and committed to client’s success

Solid communication skills required to keep all internal stakeholders updated on the progress of each opportunity

Confident and dynamic speaker

Attendance at conferences and customer events to promote the technology may be required

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

The base salary range for this role is $111,199.00 - $138,999.00 /year. Exact compensation may vary based on skills, experience, and location.

.

What Rocket Software can offer you in USA:

Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)

Healthcare coverage options to fit you (and your family’s) needs

Retirement savings, with matching contributions by Rocket Software

Life and disability coverage

Leadership and skills training opportunities

Two paid work days for off-site training

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: or send an email to . We will make a determination on your request for reasonable accommodation on a case-by-case basis.

#LI-Remote

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

R2023-3858