Commerce Hub Quality Assurance Engineering Director

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Job TitleCommerce Hub Quality Assurance Engineering Director

Commerce Hub Quality Assurance Engineering Director

What does a successful Commerce Hub Quality Assurance Engineering Director do at Fiserv?

Commerce Hub Quality Assurance Engineering Director opportunity is to ensure, that the delivery is of the best quality, predictable and consistent.

Built to deliver innovation through simple, fast integrations, the Commerce Hub is the most powerful omnichannel platform. With developer-friendly, flexible communication standards, unified APIs, and pre-certified integrations the Commerce Hub reduces development time and accelerates speed to market.

A true single-entry point and intelligent orchestration layer means you now have access to the latest, most popular commerce experiences through your existing infrastructure. With less ongoing maintenance and fewer operational costs, you can focus on creating new ways for consumers to discover and interact with you.

What you will do:

Quality Assurance Manager will work on managing Functional, Integration and Regression testing, independently with senior management and technical groups globally.

Utilization of business, functional and/or technical expertise is needed to effectively develop and execute the test strategy and planning activities.

Responsibilities include:

Functional: Ensure formal test plans are developed and reviewed with all stakeholders to ensure the delivery of quality software applications. Lead and participate in test planning and quality review sessions. Oversee the writing of test cases/scripts. Testing may include application, network, system, regression, and user acceptance testing. Participate in daily calls as needed for ensuring appropriate hands on testing.

Technical: Engage in activities to include planning, design, scripting, execution, debugging and reporting tasks. Monitor and execute automation test activities for large sized projects. Work with Technical and Business groups to define the scope of testing required. Research new tools and testing approaches and executes upon/monitoring the implementation of such items. Post test execution activities, include error debugging, reporting needs and internal and external communications.

What you need to have:

15+ years of previous senior program or product management and/or relevant consulting or military experience

Bachelor’s Degree or equivalent work experience and/or Certifications.

Extensive knowledge of information systems elements (hardware, software, and network) and their application to business functions/processes.

Knowledge of testing tools, database concepts and MS Office.

Firm understanding of the Software Development Life Cycle and methodologies such as Agile /Scrum.

Hands on experience testing APIs, RESTful/JSON web services.

Must have test automation experience using tools such as QTP/UFT, JMeter, Selenium Web Driver/TOSCA

Informed and cognizant of the key processes in the business and the business rules that impact the development and/or implementation of information systems.

Drive continuous improvement through all processes, including but not limited to, team standards, test planning, resourcing and test execution, as well as debugging, metric collection, and reporting.

What would be nice to have:

Experience with payment industry applications a plus.

Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.

Payment Processing for Financial Institutions, specifically for debit cards, loans and/or credit card systems (new accounts, plastics, letters, notifications, preferences, parameter controls, payments, sales, account updates, memos, rewards, fraud, statements, collections, authorizations, chargebacks/retrievals, merchants, settlement, etc.)

Financial services with high-volume, large-scale processing and reporting.

Who We Are:

As Global Business Solution QA team our primary testing coverage includes functional and regression testing of our Gateway Services products. Additional responsibilities include automation of initial manual scripting, performance testing, testing tools support and reporting of test metrics. We leverage leading technologies and processes to achieve comprehensive test coverage and release level reporting. Our products range from internal-facing as well as end consumer facing or business-oriented applications.

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This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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