SR. SALESFORCE ADMINISTRATOR
AAA WASHINGTON- BELLEVUE
AAA Washington is looking for a Sr. Salesforce Administrator to provide advanced administrative management support for the Salesforce Financial Cloud and Field Service platforms.
Successful candidates will have a minimum of 3 years’ experience of Salesforce.com administrative experience and a Bachelor's degree (BA) in business, project management, information management, or equivalent experience.
Major responsibilities include:
· Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports.
· Responsible for all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups and organization-wide sharing default rules.
· Performs complex Salesforce administration, including SSO, infosec and data privacy, page layouts, record types, object customization and automation, advanced reports and dashboards.
· Engage with stakeholders in Salesforce product visioning and prioritization sessions to define and articulate features and functions to meet business objectives.
· Identify unused or underutilized platform features.
· Use data management skills to improve Salesforce data quality, implementing rules and automation as needed.
· Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer.
· User support as required, monitoring and improve user adoption and contributing to new and ongoing user training.
· Develop technical documentation as needed.
The American Automobile Association (AAA) has been a leader in roadside assistance, mobility advocacy and traffic safety for nearly 120 years, AAA Washington also operates a full-service travel agency and the largest independent personal-lines insurance agency in Washington.
Eligible benefits include:
· Health insurance (medical vision, prescription drug, and dental)
· Up to 22 days of Paid Time Off (PTO) in the first year for vacation or sick leave
· Eleven Paid Holidays every year including MLK and Juneteenth, in addition to PTO
· 401(k) with Employer Match
· Life, STD, and LTD insurance
· Flexible Spending Accounts
· 4 Hours of Volunteer Time Off every year
· Free Premier RV AAA Washington Membership
· Paid, on-going training throughout your career and tuition reimbursement
· THRIVE wellness program
· Financial Literacy Education
Target hiring salary range is $86,300 - $112,200 and offer rate is based on experience.
Opportunity for discretionary Annual Company-wide bonus.
RANKED AS ONE OF WASHINGTON’S 2023 BEST PLACES TO WORK by Puget Sound Business Journal
· AAA Washington is committed to hiring and retaining a diverse and inclusive staff.
· We are interested in every qualified candidate who is eligible to work in the United States; however, we do not sponsor visas.
· We do not provide relocation assistance. The expectation for this position is that the employee lives within our Washington/Idaho service area.
· AAA Washington is a drug-free workplace.
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