Public Safety & Emergency Management - Project Manager - Brooklyn, NY

12 months Contract

Hybrid: Work location 2 MTC & Remote (3 days in office/2 days remote)

Job Description

This role is for a Project Management resource who is required to support and lead projects with a focus on technical implementation activities that require a deep technical knowledge. This resource shall be able to communicate with Operational, Engineering, and Business stakeholders. Without this role, the PSEM division will be unable to support proper processes that are required to coordinate technical details among various engineering and operational support teams.

SCOPE OF SERVICES

Manage the end-to-end implementation and deployment of networks supporting NYC’s Public Safety & Emergency Management (PSEM) systems;

Oversee the successful migration of all Service Providers providing services to NYC PSEM 9-1-1 systems; Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively;

Develop and review estimates and assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience;

Create scope statements, weekly status reports, risk and issues log and other project deliverables;

Manage project throughout the entire implementation and development life-cycle, providing direction for project teams and monitoring the progress of deliverables and tasks;

Manage risks and issues and develop risk mitigation strategies;

Create and manage project and communication plans;

Plan, track, and drive infrastructure solution;

Work closely with executive level leadership, as well as internal and external stakeholders;

Provide oversight and management of blended teams of independent consultants and staff; manage vendor relationships,

Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO;

Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to;

Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation;

Manage the development of training plans and future support needs;

Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project;

Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI PSEM published project methodologies;

Report to senior management within the Program, OTI and stakeholder agencies on project status;

Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.;

Address client concerns and escalate all project risks and issues appropriately and manage them to resolution;

Manage special projects and initiatives as assigned, included but not limited to scope described above

Mandatory Skills/Experience

A baccalaureate degree from an accredited college.

Minimum 8 years’ experience project managing IP Networks, 7-layer model, TCP/IP Technologies

Functional understanding of routing protocols and data delivery techniques

Min 8 yrs experience overseeing medium to large scale projects.

Proficient in MS Word, MS PowerPoint, MS Project, MS Visio.

Project Management experience including project planning, scheduling with significant project

Dependencies.

Desirable Skills/Experience:

PMP Certification.

Project Management experience managing third party service providers.

Solid technical experience in a large-scale enterprise environment for Emergency services.