National Salon Account Manager

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.

About the Role

Reporting to the Head of Retail Excellence and Beauty GTM, this role is responsible for managing and executing our salon partner program either with direct relationships for top tier or through our distributor in the market.

This role is also responsible for creating the ideal learning environment to help hairstylists inspire and promote advocacy to Dyson technology and machines through in-salon, classes, and all other shows and events that deliver Salon sales targets. It will require intermittent supervision as incumbent will be working independently most of the time in the field directly with our brand, distributor and salon partners.

Main responsibilities include but not limited to:-

Deliver annual sales (volume and revenue) to plan as part of the 2024 vision

Analyse our sales run rates by partner and distributor to understand opportunities and effective ways to deliver our plan

Contribute to and implement channel strategies that optimise salon opportunities and Dyson profitability in line with Australian goals

Effectively manage spend budget to deliver the best return on investment

Own the forecasting process working collaboratively with the salon partners

Understand and strengthen the relationship between Dyson and external salon/stylist

Develop relationships and manage distributor partnerships as well as direct relationships with top tier salons

Participate in all corporate events and support Dyson events and shows as directed

Execution of national education initiatives including planning and execution of product launch and events

Execute social media activation & partnership opportunities to drive Dyson education social awareness and influence

Master the basics but also deliver fresh thinking – look at innovative ways to reach stylists to ensure that Dyson ‘owns’ the Professional Hair Tools space

Conduct regular trainings with Dyson Exclusive salon’s stylists to reinforce education support to drive advocacy within stylists, Dyson brand Story, Fundamental Classes. These combined classes need to equal to at least 25 classes a month

Develop relevant quizzes to ensure stylists understands Dyson’s technology & USP

Provide quarterly updates to Dyson Exclusive salons communicating Dyson technology, machines and Dyson programs/initiative

Build effective working relationships with stakeholders in the internal team & external stylists to ensure alignment on salon programs

Demonstrate Dyson technology & machines to new Dyson salons

Implement and execute education plans for new partner salons to achieve organic advocacy in new Dyson Salons and stylists

Introduce Dyson Salon programs and encourage stylist’s participation

About You

To be successful in this role you will have strong ability to engage, influence and motivate key internal and external stakeholders to work towards a common goal. You can demonstrate resilience with a never-say-die attitude and a strong desire to win. You will be a broad thinker with strong business acumen and analytical skills with the ability to use market analysis to identify high potential opportunities.

Previous skills & experience:

Diploma or experience in a related field required

Solid salon/educational industry experience

Superior technical hairdressing and communication skills

Knowledge of business and educational aspects of the Salon Industry

Strong facilitation and coaching skills

Strong communication skills both written and verbal

Benefits

At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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