Business Change Manager

About TCS

TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.

"Required Skills:

• Minimum of 3 years of experience in communications, preferably within financial services and/or tech industry.

• Exceptional written and verbal communication skills, with the ability to convey complex ideas in a clear and engaging manner.

• Strong storytelling ability and creative thinking to effectively communicate the benefits and impact of initiatives supported to drive business outcomes.

• Proven ability to work under pressure and meet deadlines in a fast-paced environment.

• Proficiency in digital communication tools and platforms including social media, content management systems, and analytics tools.

• Strategic mindset with the ability to analyze people impacts and leverage employee insights to inform communication strategies.

• Excellent interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.

Roles and Responsibilities:

• Develop and implement strategic communication plans to support adoption of technology-driven banking products, services, and initiatives.

• Craft compelling content for various channels including websites, social media platforms, and newsletters.

• Translate intricate technical concepts into clear and accessible language tailored to diverse audiences, including customers, investors, regulators, and industry experts.

• Collaborate closely with cross-functional teams including project managers, engineering, training, and other departments to ensure alignment in messaging and regulatory compliance.

• Support the planning and execution of events, webinars, and conferences.

• Measure and analyze the effectiveness of communication efforts, leveraging data and insights to drive continuous improvement.

• Stay informed about emerging technologies, regulatory changes, and industry best practices relevant to communications in the banking and tech sectors.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource

Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.