Teller

What we can offer you: * Career Growth -- promotional opportunities * Incentive program based on performance * Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees * Health, Dental, Vision, 401k match and Life Insurance * Employee Assistance Program * Tuition Assistance Program (Full Time) * Financial Coaching and Benefit Guidance * Floating Cultural Holiday * Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) * Retirement Plan * Employee Stock Purchase Plan The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas.

This position will support a minimum of 2 banking centers within the district.

May require working occasional Saturdays.

Position Responsibilities: Customer Experience: * Introduce and refer customers to the platform through routine interactions * Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc.

* Perform routine customer requests.

* Must successfully complete Comerica's Teller Training Program.

* Follow company policies and procedures, regulations and security procedures, and completes necessary documents.

* Use the provided electronics to document all transactions during their shift.

* Reconcile all transactions during and at the end of their shift.

* Maintains customer confidence and protects bank operations by keeping information confidential.

* Resolve basic customer complaints.

Marketing Activities: * Complete assigned daily planning activities.

* Act as a digital ambassador to transition customers to digital solutions.

* Provide for customer engagement by introducing customers to Comerica's products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.

* Ensure compliance with applicable federal, state and local laws and Operational Risk: * Regulations, and Comerica's policies and procedures.

* Ensure compliance and completion of necessary compliance related training.

* Adhere to all Banking Center Risk Assessment and Compliance Standards.

* Control and mitigate losses by following policies and procedures.

Partnership: * Consistently impact the efforts that improve Banking Center Collaboration.

* Identify opportunities to add value to customers by introducing them to partners.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Full-time