Administrative Assistant

Job Description

We're searching for a diligent Office Assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!Compensation:

$20 - $22 per hourResponsibilities:

Utilize the website, social media, and printed materials to raise our visibility in the community

Strengthen existing abilities and gain new ones by participating in training opportunities

Plan office events and schedule arrangements for travel if necessary

Produce progress reports and present to the team on a regular basis

Lead training workshops focused on KW Technology and associated subjects

Deliver Tier 1 technical assistance and troubleshooting services

Assess technology gaps and formulate a training calendar to address them

Generate educational materials tailored to support requests and user needs

Coordinate efforts with the ALC Tech Committee to enhance technological initiatives

Oversee the management of social media platforms for the market center

Qualifications:

Shows ability to quickly finish very detailed work

Navigates computer programs with ease to provide a quick front-desk experience for customers

Customer service experience in our industry is preferred

Shows great interpersonal skills and excellent written communication

Demonstrated proficiency in leveraging a diverse array of technological tools and platforms pertinent to the real estate sector

Proven track record in curriculum development and instructional design, optimizing the quality and impact of training materials and sessions

Extensive familiarity with Customer Relationship Management (CRM) systems and other software frequently employed within the real estate industry

About Company

At Keller Williams Syracuse, our Associates experience top-quality training prior to heading out into the field. Voted the #1 training company in the world, we offer the highest quality training to fit the newly licensed associates, as well as our senior associates and everyone in between. We pride ourselves in knowing our associates are skilled and ready to assist with our client’s real estate needs.