Data Entry Customer Service

Job Description

Description

We are seeking a detail-oriented and customer-focused individual to join our team as a Data Entry Customer Service representative. In this role, you will play a crucial part in ensuring the accuracy and efficiency of our data entry processes while providing exceptional service to our customers. If you have excellent attention to detail, strong organizational skills, and a passion for delivering top-notch customer service, we want to hear from you

Key Responsibilities

Accurately inputting customer data into our database system

Responding to customer inquiries and resolving any issues promptly and professionally

Collaborating with team members to ensure the seamless flow of information and data

Conducting thorough quality checks on completed work to identify any errors or inconsistencies

Maintaining a high level of confidentiality and data security throughout all processes

Assisting with data analysis and reporting as required

Supporting other departments with data-related tasks when needed

Skills, Knowledge and Expertise

High school diploma or equivalent

Proven experience in data entry and customer service roles

Excellent attention to detail and accuracy

Strong communication and interpersonal skills

Proficient computer skills, including Microsoft Office Suite and data entry software

Ability to handle multiple tasks and prioritize effectively

Excellent organizational and time management skills

Benefits

Disability Insurance

Employee Assistance Program

Employee Discount

Flexible Schedule