Business Development Center Representative

Job Description

Business Development Center (BDC) Representative

The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.

The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers.

Responsibilities

Receiving inbound sales phone calls and leads

Identifying the client's needs and scheduling appointments

Placing outbound phone calls to potential leads

Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc

Contacting clients prior to appointment date to confirm appointment

Mailing marketing letters to provided leads

Following up post visit to ensure customer satisfaction

Requirements

High school diploma or equivalent

Excellent oral, written and interpersonal communication skills

Extensive customer service, sales, or telemarketing background

Computer literacy, strong organizational and follow-up skills

Ability to read and comprehend instructions and information

Excellent problem solving skills

Education and/or Experience

High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

Health Insurance

Dental Insurance

Life Insurance

Paid Vacation

Paid Holidays

Discount on Vehicles

About Us

Welcome to Loving Auto Group’s Employment Opportunities portal! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people and supporting our community.

We offer an excellent benefit package, and a great working environment. If you want to set yourself apart from the ordinary routine of the average job, while earning an above average salary, simply apply and click "submit". Thanks for considering us in your employment endeavors!