Parts Counter Sales
Description:
Job Description
TRANSTECK, INC.
JOB DESCRIPTION
Job Title: Inside Parts Counter Sales Representative
Job Reports To: Parts Manager
Exempt or Non-Exempt: Exempt
Full-Time or Part-Time: Full Time
Job Summary:
Position with primary responsibility for sales and customer service for inside Parts sales.
Essential Job Functions:
Counter/Phone Sales
Meet sales and gross profit margin goals
Order parts according to dealership procedures
Maintain special order parts for service department
Resolve customer problems and maintain excellent customer service
Maintain a clean and safe work area
Ongoing OEM training to stay current with parts changes
Provide written quotes to customers as needed.
In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. The employee is also expected to perform such other duties and functions as required from time to time.
The Physical Capabilities Checklist for this job, which specifies the physical requirements of the job, is attached and is incorporated into this description.
Qualifications:
High school diploma or GED
Machines/Tools/Equipment:
Computer, basis office equipment (copier, calculator, fax, etc.)
Working Conditions:
Primarily a warehouse environment with varying temperatures
Physical Requirements:
Sitting/Standing/Walking Requirements:
Total hours of sitting at one time - 1 hour
Total hours of sitting in a typical workday – 3 hours
Total hours of standing at one time – 1 hours
Total hours of standing in a typical workday – 3 hours
Total hours of walking at one time – 0 hours
Total hours of walking in a typical workday – 2 hours
Talking/Hearing/Vision Requirement:
Talking – Person to person and on the phone
Hearing – In person, on the phone and in a group setting
Vision – Near and depth perception
Pushing/Pulling/Lifting/Carrying Requirement:
Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.
Typical weight is 1 pound and the maximum weight is 50 pounds
Typical distance is 25 feet
Frequency is 1 to 5 times in one day
Duration of 3 minutes
Other Essential Job Duties:
Never Occasionally Frequently Constantly
(1-33%) (34-67%) (68-100%)
Driving X
Airplane Travel X
Balancing X
Stooping X
Kneeling X
Crouching X
Crawling X
Climbing X
Reaching -
Above Shoulder X
At waist/desk level X
Below waist level X
Handling –
Right hand X
Left hand X
Both hands X
Fingering –
Right hand X
Left hand X
Both hands X
Feeling –
Right hand X
Left hand X
Both hands X