Spa Coordinator

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Position Summary

The LifeSpa Coordinator operates the telephone system to answer incoming calls and directs callers to appropriate personnel in a manner that exceeds the caller’s expectations, presenting a cheerful and pleasant attitude at all times. They also assist the Department Head with filing and other office duties as needed.

Job Duties and Responsibilities

Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner

Converts LifeSpa questions into appointments

Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs

Suggests upgrades or add-ons to products and services

Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments

Uses all required safety devices to comply with company safety rules

Position Requirements

High School Diploma or GED

1 year of customer service experience

CPR and AED certified within 30 days of hire

Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook

Ability to calculate figures and amounts such as discounts, interest and commissions

Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

1 year of receptionist experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

R-109818