Bookkeeper

Position Title: Bookkeeper

Work Set-up: Work from Home/Work Onsite

Salary: Php 45,000 – Php 65,000

Schedule: Monday – Friday, 9:00 PM – 5:30 AM PH Time

Join us as we help you become more competitive in the global talent pool! With our client's 3E's (Experience, Expertise, and Exceptional Results), they have established a reputation to be a reliable and trusted partner for companies looking to streamline their operations, improve their bottom line, and lead them to success.

JOB DESCRIPTION FOR A BOOKKEEPER

Responsibilities as a Bookkeeper:

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

• Provide assistance and support to customers regarding product/service inquiries, order status, billing inquiries, and general questions.

• Process customer orders, returns, and exchanges accurately and efficiently.

• Maintain accurate customer records and update customer information as needed in the CRM system.

• Assist with basic bookkeeping tasks such as invoicing, accounts receivable/payable, and data entry.

• Reconcile financial transactions and ensure all records are up-to-date and accurate.

• Assist with payroll processing and employee expense reimbursements.

• Collaborate with the accounting team to ensure financial data integrity and compliance with company policies and procedures.

• Identify and escalate customer issues or concerns to the appropriate department for resolution.

• Provide feedback and suggestions for process improvements to enhance the customer experience.

Qualifications as a Bookkeeper:

• Proven experience in customer service or a similar role.

• Basic understanding of bookkeeping principles and practices.

• Proficiency in MS Office applications (Word, Excel, Outlook) and accounting software (QuickBooks, Xero, etc.).

• Excellent communication skills, both verbal and written.

• Strong interpersonal skills and the ability to build rapport with customers.

• Detail-oriented with a high level of accuracy in data entry and record-keeping.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Problem-solving skills and the ability to handle challenging customer situations with professionalism and empathy.

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team

• Competitive salary package

• Company-provided full set-up for desktop/laptop with a back-up internet

• Free pre-employment Medical Assessment (T&C apply)

• HMO on the first day of hire

• 15 Vacation Leaves and 5 Sick Leaves

• Annual Performance Reviews

• Unlimited Employee Referral Incentives

• Employee Loan Facilities

• Social Clubs and Interest Workshops

• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.

• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.

Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.

Website: boomering.ph

Career Portal:

Facebook and LinkedIn: Boomering Inc.; Boomering Careers