Receptionist/Client Relations Team Member

Job Description

Osterman Law Firm P.C. is a small, AV+ rated law firm that provides excellent estate planning and trust administration services to nice people. We are seeking a friendly, detail-oriented people-person for a full-time position as the firm’s initial point of contact for our clients. Our firm prides itself on our commitment and service to our clients, while providing a relaxed yet meaningful work experience for our members.

You are an ideal candidate if you are friendly, reliable, willing to become familiar with our systems and processes, and prefer to work independently, after you are given any needed guidance or training. Previous law firm experience is preferred but we will consider all relevant prior positions, including marketing, hospitality, and work in allied professions such as financial planning, insurance, medicine and accounting.

Responsibilities:

Acting in a client-facing role by speaking with clients and prospective clients to schedule appointments, coordinate client intake, answer basic questions and provide information, and send confirmation emails and other correspondence;

Greeting clients who have in-person meetings with attorneys and staff;

Maintaining client communication, and updating our client database with current, accurate information as needed; and

Digitizing legacy client files.

Requirements:

Bachelor’s or Associate’s Degree from an accredited college or university;

Strong organizational and people skills;

Excellent attention to detail, phone etiquette, and communications skills; and

Proficiency with Microsoft Office Suite and Google Suite/Workplace apps.

Compensation: $22.50-$27.50 per hour, DOE. Probationary period of 90 days. Employment status will be reviewed for permanent placement at that time. Excellent job performance could facilitate earlier review, permanent placement, and raise. Bonus program implemented for permanent employee.

If you are interested, please send cover letter, resume, and a list of references to Osterman Law Firm P.C., c/o . Only qualified candidates will be contacted.