Job Title: Account Executive
As an Account Executive, you will act as a link between clients and the agency. You must understand your clients’ needs and objectives and liaise closely with them. You will deal with a range of client and agency day-to-day functions, and will be responsible for coordination of projects, ensuring clear communication to all involved. The Account Executive ensures all work is executed flawlessly, on time and on budget.
What Will You Do?
Support account team in progressing creative/assignment briefs, key projects, client presentations, internal team communications and delivery
Manage account relationships with appropriate client and internal stakeholders, participating in regular status meetings and driving the progression of project deliverables
Partner with an integrated agency team and group of client partners to execute projects and initiatives
Build client relationships in terms of project deliverables and service level satisfaction
Take and distribute meeting notes and call recaps after all client meetings and follow through on next steps
Own the management of client status documents, accurately representing project status, key next steps and timing on weekly client calls
Ensure agency internal project management software is organized and up to date based on Account Supervisor and Project Manager requirements
Coordinate with the internal cross-functional team to deliver against client expectations defined in our project plans and briefs
Understand the client’s business objectives and proactively manage client and agency team expectations
Proactively communicate project health and potential risks to internal team members and clients where appropriate
What Do You Need?
Must have the ability to learn and understand multiple disciplines required to effectively create and execute digital campaigns
Motivated self-starter possessing a strong work ethic and desire to learn and grow
Comfort partnering with clients and cross-functional agency teams on projects
Great listening skills and confidence with both oral and written communications
Pharmaceutical advertising and MLR (medical, legal, regulatory) review experience is a plus
Must possess attention to detail and the ability to organize key information and project next steps
A team-oriented mentality and comfort collaborating closely balanced with the ability to work independently and eagerness to take assignments readily
Professional and positive attitude
Ability to juggle multiple assignments in a fast-paced environment
Be a problem solver who uses critical thinking to offer solutions
Ability to establish priorities and objectives and make realistic commitments
Ability to balance the needs of the client with the agency
Ability to pivot and change course of action when appropriate or necessary
Ability to handle pressure without sacrificing quality
Technologically proficient in web-based project management platforms and the MS Office Suite
Interest in technology and digital trends
We Are Seeking Someone With…
Bachelors degree, or equivalent business experience
Minimum 1 – 2 years of agency experience
Pharmaceutical agency experience a plus
Digital experience a plus
About MRM
MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit
We love our diverse workplace! MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.