Customer Service Rep 2

Job Description

We Bring you Tomorrow's Opportunity, Today

Volt is immediately hiring a Customer Service Representative in Irving TX!

As a Customer Service Representative - you will be.

Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.

Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.

May schedule field service repair calls. Handles requests for additional company materials.

Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems.

Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required.

Normally receives general instructions on routine work, detailed instructions on new assignments.

Show initiative and take an enthusiastic proactive approach to work

Strong telephone skills

Answers incoming phone calls and provides necessary information

Contacting patients and gathering essential information for coordination of shipment of prescription

Responsible for accurately and completely scheduling medication deliveries

Maintains patient records accurately and completely

Follows all applicable government regulations including HIPPA and compliance regulations

All other duties as Assigned

The ideal candidate will have:

Professional office environment

Push/pull up to 15lbs and lift/carry up to 15 lbs.

High school graduate or equivalent

Preferred 1-3 years of experience in a Customer Service Center

This is a Contract opportunity.

Schedule: Monday - Friday, 8:00am – 5:00pm

Location: Irving TX

Duration: 06 Months

Pay: $16/hr - $17/Hr

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.