Desktop Support Technician

Job Description

Duration

3-5 Year(s) Project

M-F 8-5 or 6a-2p or 2p to 10p, some weekends

Traveling all over D.C. AREA

Has to have own Reliable Transportation

Covid vaccinated

Needs to have 3-5 years W10 Deskside Support experience

imaging, AD, network troubleshooting experience

Certified HP Printer preferred

They need to be RELIABLE, FLEXIBLE & PROFESSIONAL

Req Description

o Incidents – Software break/fix

o IMACs – Installation of software, machine upgrades, etc.

o Refresh

o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers

o Basic experience with Active Directory

o Experience with Windows 10 and Microsoft Office

o Experience with Deskside support in a hospital environment a plus

o Experience with ServiceNow- PREFERRED NOT REQUIRED

o Experience with LogMeIn

o Ticketing System is ServiceNow

o Tech walk-up bar at staffed locations

Enterprise Req Skills

IBM,W7,printer support

Top Skills Details

DSM: Deskside Master:

1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.

2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment

3. Customer Service Experience

4. Must be fully vaccinated

Worksite Address

Washington,District of Columbia,United States,20032

Additional Information

Experienced Deskside tech to do refresh work, resolve incidents, requests, etc.

Good Communication and technical skills

Drug Test Required

true

Experience Level

Expert Level

External Communities Job Description

This is a long term Windows 10 deskside field support project supporting the largest technology company in the world

Additional Skills Tags

printer support

Additional Skills & Qualifications

Resource must have Windows 10 experience

As this is a new contract, please expect some changes regarding hours and locations.