POSITION ACCOUNTABILITIES:
Apply a variety of techniques to elicit and gather business and user requirements from diverse group of stakeholders
Maintaining and supporting SuccessFactors BIZX, LMS and Security Modules as well as other various HR applications
Exhibit technical experience with SuccessFactors, SAP ECC and integrations with a focus on Learning Mgmt. System and Authorizations
Experience with PMP, Integration Center, familiarity with SF API / OData Dictionary a plus
Manage incidents, problems and change requests related to HR applications, collaborate with the clients and documenting resolution information
Provide recommendations on process and system improvements
Creating and/or updating SuccessFactors Compensation configuration and business process procedures documentation
Participate in creation of the test strategy and test plans. Ensure traceability of requirements back to business need
Participate in rotational on call 24*7 support
Assist with creating user guides and training
POSITION REQUIREMENTS:
University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience
5+ years of Business Analysis within SuccessFactors (BIZX, LMS) and SAP environment
Excellent understanding of Success Factors platform design, architecture and release processes
Expertise in facilitation, negotiation, gaining consensus and managing conflict of diverse stakeholder groups
Knowledge of railway operations and processes an asset