Bell Attendant

Job Description

The bell attendant is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell attendant is escorting guests to and from their rooms, orienting them with the property, assisting the guest in any way to make them feel more comfortable and aware. This is a tipped position.

Responsibilities:

Greet all guests in the lobby or at your post in a warm and professional manner, make them feel welcome and anticipate their needs before they arise

Recognize all returning and VIP guests, and welcome them back

Assist guests with their luggage and acknowledge them by name

Escort all guests checking in to their rooms following resort procedure

Inform guests about all resort and guest room features, resort facilities, and emergency procedures

Make deliveries to guest rooms as instructed

Store and retrieve luggage and other objects for guests

Qualifications:

Proficient in English

Ability to stand on your feet for several hours

High School diploma

Previous guest service

Previous customer service experience preferred

Excellent communication skills

Benefits:

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Short Term Disability

Free Associate Parking

Free Meal for every shift worked

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.