Customer Service Associate

Job Description

Welcome to Doug Anderson Plumbing And Heating, nestled in the vibrant heart of Billerica, MA. As a full-time Customer Service Associate, picture yourself at the forefront of a company that values your every contribution. Ready to be part of a team where your enthusiasm meets opportunity? Your journey begins here!

PAY AND PERKS

Unlock your potential with competitive pay ranging from $18 - $25 per hour (DOE). At Doug Anderson Plumbing And Heating, your hard work is rewarded beyond the basics. Enjoy benefits that go hand-in-hand with growth and recognition.

ARE YOU A GOOD FIT FOR THIS JOB?

Embrace a Monday-Friday schedule during typical office hours, offering the perfect work-life balance. Picture a day where your excellent communication skills shine as you navigate Service Titan with ease. Schedule appointments, collaborate seamlessly with skilled technicians, and become the friendly voice that turns concerns into smiles. As a Customer Service Associate, you're the troubleshooter and organizer, ensuring each day is filled with new challenges and opportunities to excel.

Qualifications:

Prior customer service experience, especially in plumbing or construction-related fields

Experience with Service Titan Software is required

Communication skills

Willingness to answer phone calls and schedule appointments

ABOUT US

At Doug Anderson Plumbing And Heating, we're committed to providing high-quality plumbing and heating services to our customers. We specialize in new installations, renovations, and service work, and we take pride in delivering exceptional results. We also offer a range of great benefits, including health and dental insurance, Aflac, company gear, and fun team-building events like golf tournaments.

JOIN US

Job Posted by ApplicantPro