MUSEUM SECURITY OPERATION'S MANAGER

Job Description

Full-time

Pay- $21.00/ Hour

Description:

Oversee contracted security operations.

Oversee staffing and employee job functions.

Coordinate with client representatives on security plans and procedures.

Maintain familiarity with security best practices.

Report writing and after-action plan development.

Located in downtown Chicago.

Minimum Requirements & Skills:

Updated Resume required to be attached to application

Bachelor’s degree and/or 5 years of Operations Management, Scheduling Management & Client Engagement

If required for assigned account, must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers

Oral and written communication skills

Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned account

Understanding of security operations

Planning, organizing and leadership skills

Knowledge of business administration and project management principles

Ability to track and maintain schedule assignments

Ability to maintain professional composure when dealing with unusual circumstances

Strong customer service and service delivery orientation

Ability to carry out multiple assignments concurrently

Ability to adapt to changes in the external environment and organization

Ability to interact effectively at various social levels and across diverse cultures

Essential Functions:

Supports management through project planning and coordination to meet commitments on-time and within resource limitations; with client and management approval, determines requirements, establishes priorities, and monitors progress.

Evaluates project status and resources utilization; implements changes as needed; reviews status reports prepared by project personnel and modifies schedules or plans as required

Meets regularly, daily, weekly, with client representatives for status updates; addresses any actual or potential problems; provides support during client service level changes; supports security planning, assessments, and surveys; reviews and updates post orders

Assists management in the recruitment, selection, orientation, training, development, and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs project-related work; coaches associates, and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities.

Responsible for preparing and coordinating staffing schedules for account or site(s) on a weekly, monthly, and yearly basis; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify that post orders and client directions have been satisfactorily followed; personally, inspects posts regularly as part of the evaluation of the security staff.

Assists management in maintaining a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey

Ability to handle multiple tasks

Handling and being exposed to sensitive and confidential information

May require regular use of vehicle and frequent travel in the performance of duties

Regular talking and hearing

Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds

Conducting oral presentations and group meetings and/or trainings

Directing, motivating, training, coaching, and disciplining staff in a positive manner

Reading and analyzing reports and financial data, including related computer usage

Responding on an on-call basis to emergencies and incident at all hours, year round