Job Description
Job Title: Service Technician
Work Location: United-Hughes, Levittown, PA
Job Summary
The main objective of the Onsite Service Technician is to proactively maintain equipment, perform repairs, onsite installation and test tasks while also representing the company in a professional and safe manner.
Essential Duties
The duties and responsibilities described are subject to change and may not contain all the tasks required to do the job. Additional duties or tasks may be assigned from time to time; or the general scope of the job may change at will.
Responsibilities for this position include but are not limited to:
Tie workflow to schedule
Manage all onsite installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Product timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company procedures and protocols
Comprehend customer requirements and make appropriate recommendations and briefings
Interact with customers in a professional manner
Work safely and follow appropriate policies, and government mandated guidelines for safe handling and work processes
Wear appropriate and approved clothing and safety equipment
Coordinate, and prioritize needs and tasks as they change
Meet industry performance and quality standards
Cross departmental engagement with internal support teams to promote customer service, good teamwork and help meet company goals
Performs other duties as assigned.
Qualifications
Experience: Packaging Machinery Preferred
Education: Minimum high school diploma
Licenses: driver's license in good standing
Specific skills:
Mechanical ability
Ability to read instructions and diagrams
Familiarity with RSLogix a benefit.
Personal Characteristics:
Client focused
Positive, energetic and motivated
Ability to foster and maintain professional relationships
Able to manage high stress or busy periods while remaining focused, positive and united.
Adept at managing multiple priorities efficiently and effectively
Complex problem solving from a technical mechanical perspective
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is may be required to, stand, sit; talk, hear, and use hands and fingers to operate machinery, stoop, bend or kneel
Specific vision abilities required by this job include close vision requirements due to reading of related work documents, such as bills of lading, orders, documents, etc.
Moderate to heavy lifting up to 50lbs may be required (some industrial machine assistance available)
Job Posted by ApplicantPro