SERVICE ADVISOR

Job Description

DUVAL FORD currently has a career opportunity available for an experienced Service Advisor.

Successful candidates must be experienced, reliable, hard working and take pride in their work. Integrity and customer relations skills are a must.

A proven track record of great CSI is required. The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.

Essential Duties include but are not limited to the following.

Other duties may be assigned. * Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. * Greets customers in a timely, friendly manner and obtains vehicle information. * Writes up customer's vehicle problems accurately and clearly on repair order. * Test drives the vehicle with customer as needed to confirm the problem or refers to test technician. * Refers to service history, inspects vehicle, and recommends additional needed service. * Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. * Provides a complete and accurate written cost estimate for labor and parts. * Coordinates with required departments for completing scheduling and required service repairs.

All applicants are required to demonstrate the ability to pass all pre-employment testing to include: background checks, motor vehicle check and pre-employment drug test and be able to present a valid driver's license.

EOE/Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

E-VERIFY This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. IMPORTANT: If the government cannot confirm that you are authorized to work, this employer is required to provide you with written instructions and an opportunity to contact DHS and/or the SSA after taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I9 documentation is valid, this employer uses E-Verify’s photo matching tool to match the photograph appearing on some permanent resident and employment authorization cars with the official U.S. citizenship and Immigration Services’ (USCIS) photograph. For more information on E-verify, contact DHS at .