TFA Coordinator

Job Position: TFA Coordinator

Location: Bakersfield, CA 93308

Pay Rate: $19.48/hr - $23.96

Shift: DAY

Major Duties and Responsibilities:

Work closely with case managers to compile temporary financial assistance (TFA) requests as part of the SSVF team;

Verify that financial requests comply with program guidelines and ensure that the correct documentation has been submitted by program participants and staff;

Ensure information and data is accurately reflected in client files and HMIS;

Assist with updating data in client case files and HMIS;

Track financial requests to ensure timely processing of temporary financial assistance;

Maintain confidentiality of sensitive information and adhere to data protection policies;

Prepare written materials for the purposes of documenting activities, providing written reference and/or conveying information;

Communicate effectively with the admin team, internal staff, and external stakeholders to address inquiries, resolve issues, and provide necessary information;

Perform other job related duties as required.

Qualifications:

Knowledge of SSVF program evidence based practices, outcome measurement and quality management.

Initiative, flexible, self-motivated and capacity to respond effectively in stressful situations;

High attention to detail and strong organization skills to accurately process financial requests and maintain records;

Strong problem-solving skills to address issues and inquiries related to financial requests;

Ability to work independently and as part of a team, efficiently managing multiple tasks and deadlines;

Proficient skills working with computers and software programs including Microsoft Office Suite (MS Word, Excel and PowerPoint);

Experience in human services/social services related field with at least on year of relevant experience;

Must be flexible with their work schedule;

Must be able to lift or carry objects up to 10 pounds, climb stairs and walk to/from offices and client s homes;

Must complete American Heart Association First-Aid and CPR certification;

Must have a valid California license with a satisfactory driving record to be able to drive company vehicles;

Preferred:

Prior case management experience with knowledge of SSVF Program highly preferred;

Experience working with low income, homeless population, veterans, military families and/or service members strongly preferred;

Honorably discharged veteran;

Experience working in the non-profit sector;

Experience working with data entry in HMIS preferred.