Mid-sized company -- Candidates need to live within 1-2 hours of Orlando/ Maitland area
Position will report to Director IT
Collaborate with IT team to implement standard operational processes and policies from the ground up for a rapid growth/scalable business
Communicate effectively with and manage MSPs to deliver critical infrastructure upgrades
Oversight of Tier 1/help desk resources to meet service request SLAs of Orlando HQ
Strong skills in assessing current state and re-engineering what happened within an environment
Organized and passionate about bringing order out of chaos
Partial Hybrid to be onsite as needed (multiple times a month). Must reside within commutable distance
Distribution/ warehouse/ transportation fulfillment out of central Orlando-based DC
Manage compliance requirements and on-going projects, as needed
Ideal candidate is someone that thrives on big challenges
RESPONSIBILITIES
Hands-on leader with a range of experience in IT infrastructure support, including network hardware, fleet/device management, and security compliance
Mix of on-prem and cloud hosting an extension of resources will be key to the success of the role.
IT systems infrastructure and experience interacting with vendors and managed service providers as
Manage cloud and on-premise servers, network hardware (switches, routers, wireless devices) secure storage, peripherals, file shares, drive mapping, documentation of policies and procedures, etc.
Build and improve processes for user on/off boarding, device procurement, cost management, in collaboration with MSP
Assist Tier 1 Help Desk in timely and complete resolution of issues
Communicate with executives and stakeholders frequently
Grow to manage and own IT Operations independently and collaboratively
Lead and manage key infrastructure projects
Azure Activity Directory
Strong ability to "reverse engineer" and assess
ENVIRONMENT
Windows Servers 2022/23H2, Unifi Network devices, Switching, Routing, Wireless Devices
Hybrid fleet of MacOS/iOS/Windows
Azure Active Directory, storage, configuration
MS 365, Google Enterprise, Slack, Zoom, PowerBI, SAP B1 SQL
Upgrades, installations, administration, layering, integration, storage (on prem/ cloud)
Infrastructure stability and security
Azure SNGVPN, TCP/IP v4, DNS, DHCP