Dispatcher

Company Description

Walker HVAC LLC provides air conditioning and heating services for residential and commercial customers in Fort Worth, TX. Our services include commercial and residential repairs, upgrades, remodels, natural gas and electric furnaces and heat pumps. We also offer seasonal maintenance and service plans for our clients.

Role Description

This is a full-time hybrid role for a Dispatcher located in Fort Worth, TX, with flexibility for some remote work. The Dispatcher will be responsible for scheduling and dispatching technicians, coordinating service requests, inputting data and dispatching information into a computer system, and communicating with customers and technicians to ensure timely response and completion of service calls.

Qualifications

(Must live less than 15 Min of 10011 Harmon Rd Fort Worth TX 76177 - No Exceptions!)

Strong communication skills and ability to multitask

Experience in dispatching or scheduling

Knowledge of HVAC systems and industry terminology is a plus

Ability to work in a fast-paced environment

Proficient in computer skills and data entry

Organizational and time management skills

High school diploma or equivalent, some college coursework in business or related field preferred