Technical Design Lead, Delivery Operations Solutions (AWS)

Technical Design Lead takes accountability and responsibility for upholding the integrity and quality of the technical design of AWS based products (Installation Execution System and Konesupport.com) across their lifecycle.

S/he guides the teams to ensure that the technical designs and configurations are not only fit for purpose, but also continuously optimized and future proof.

Technical Design Lead collaborates both with their own team and other relevant teams and ensures that planned changes are implemented in technically correct way. S/he validates and approves the technical designs during incremental product development. Taking a lifecycle view, Technical Design leads plays an active role in identifying opportunities to improve service performance and resolving critical situations in production.

Technical Design Lead provides crucial support to product owners on technical matters including, for example, identifying and resolving technical dependencies with other products, identifying, and addressing technical debt in the products.

Key accountabilities and responsibilities:

§ Work closely with the product owner and other team members to clarify proposed changes to IT products and/or platform from a technical point of view.

§ Responsible for bringing the technical point of view, during backlog refinement and prioritization, including for example scoping the technical changes, estimating their complexity and efforts.

§ Accountable and responsible for the integrity and quality of the technical design of the IT product and/or platform through its lifecycle. Create fit-for-purpose and fit-for-use technical designs to implement the prioritized backlog items, Accountable for ensuring non-functional requirements are addressed in the technical design.

§ Responsible for making sure the technical design continues to be in alignment with applicable quality and compliance standards (e.g., cybersecurity and data models and standards), and is aligned with IT Product and/or platform roadmap.

Responsible for keeping the complexity of technical designs low

§ Responsible for ensuring that technical dependencies between the IT products and platforms are planned and implemented in accordance with architecture guidelines.

§ Accountable & Responsible for reviewing, validating, and approving technical changes Provide required technical guidance to the team members.

§ Play an active role in ensuring that applicable Flow IT processes are followed within the teams. (e.g., Develop & Release, Govern Architecture, Govern Quality)

§ Lifecycle management of IT products

§ Taking a lifecycle view of the IT product and/or platform, play proactive role in identifying improvements to performance, eliminating technical debt in IT products and/or platforms. Play a proactive role in technology management to avoid technical debt. Work with product owners to prioritize such improvements.

§ Support Operations teams in addressing critical operational issues.

§ Responsible for technology management activities and supporting activities related to technical health checks, upgrades and maintenance of the technical elements of the IT products and/or platforms throughout their lifecycle.

§ Accountable for maintaining up-to-date technical documentation including technical design specifications in accordance with applicable architecture guidelines, taking accountability for the overall quality of the technical documentation of the IT products and/or platforms in scope.

Works closely with other agile team members and actively promotes DevOps ways of working within the Product team. Plays an active role in improving & maintaining DevOps maturity capabilities and agile ways of working within the team.

Professional competences:

Functional and architectural understanding of Amazon Web Services

Deep experience with Amazon Web Services application development

Experience with DevOps ways of working including technical practices such as CI/CD, Release governance, monitoring techniques

Experience with data standards and modelling

Lean and agile ways of working

Familiarity with IT product management practices

Communication and networking skills in a global environment.

Familiarity with the following tools, technologies, and concepts:

Serverless development concepts / AWS Lambda

Typescript - i.e. Super-set of Java Script

AWS Cloud Development Kit - backend

React - Javascript Frontend code

Progressive Web App (PWA) (optional)

Jira, GitHub, Confluence (optional)

Entry-level requirements:

Educational qualifications (e.g., BE, BTech, MCA etc.).

At least 7-8 years of experience in developing and/or supporting IT solutions and/or platforms, preferably on the relevant technology area.

Demonstrated experience of working in a global context

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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